Effective Date: September 3, 2024
Introduction
Welcome to SustainGenie. We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, https://sustaingenie.com, or use our services.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When you make a purchase or contact us, we collect personal information such as your name, email address, shipping address, and payment information.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, and browsing behavior.
- Cookies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and track your interactions with our site.
2. How We Use Your Information
We use your information for various purposes, including:
- To Process Transactions: We use your personal information to process and fulfill orders, including handling payments and delivering products.
- To Improve Our Services: We analyze usage data to understand how our website is used and to make improvements based on user feedback and behavior.
- To Communicate with You: We may use your contact information to send you updates about your order, promotional offers, and newsletters. You can opt-out of these communications at any time.
- To Ensure Security: We use your information to protect against fraud and unauthorized transactions and to ensure the security of our website and services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
- Legal Requirements: We may disclose your information if required by law or to respond to legal requests, such as court orders or subpoenas.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You have the right to access, update, or delete your personal information. You can also opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails you receive.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@sustaingenie.com.
